MACC's May 2024 eMessage

The latest news from your friends at MACC

MACC News

MBTC Thoughts

Has it been a while since you’ve taken advantage of all the educational opportunities MACC offers? Have you felt like you want to meet your peers in the industry?  Wish you could ask someone in a like position how they manage day-to-day activities?

All of these can be answered when you attend 2024 MBTC!  We are once again hosting in Omaha, but want to let you know about a few changes we’ve made. 

First, as you all know, we are holding MBTC in July (July 9 – 11) this year.  This is due to a number of factors, but the most important being we want to see more of your smiling faces, and you kept telling us September was becoming more difficult due to other industry events and handling the back-to-school events. 

Second, we changed the schedule to be more in-line with what you have been requesting, which is more time to talk with your peers.  You also have requested fewer breakout sessions and more time in a big group, listening to how others handle certain aspects of their businesses.  We offered so many break-outs, it became hard for you all to attend as many as you wanted to.  Our pared-back schedule gives everyone the opportunity to spend more time in a group setting.  We will still have some breakout sessions, but not so many it’s overwhelming for you.

Third, we have some industry experts coming to talk to us.  We will have a peer session, where customers like you will share their experiences using MACC products and services for efficiency improvements, revenue generation, customer engagement, and more.  JSI will be on-hand to share a session where we will be discussing Broadband Labels – we are excited to share with you all the things MACC has done to help you through this.  The CEO of Business Builders, Jay Owens, will be sharing his thoughts on Building a Lasting Business and Work/Life Balance.  There are more surprises in store, so stay tuned.

Last, in place of our usual first-night hospitality, Paymentus and Calix are co-hosting an offsite event.  As everything continues to come together, we will share all the details.  This is going to be a BLAST, so put it on your “must do” list!!

We hope you all will join us. We spend a lot of time trying to make the conference as valuable as possible, because we know how hard it can be to take time away from family and the office. 

If you have any questions, please reach out.  We are here to help!

CABS my 2024

Cabs News

Don’t forget…new CABS services can make life easier

Big news from the CABS Team! We have one new service and another service with a more efficient process. Both the new and updated services can make your job easier! The new service is Carrier Invoice Resolution and the service with an updated process is the completion of the NECA CAF ICC Report.

The Carrier Invoice Resolution service will help clients who enroll maximize access revenue through monthly check-ins for outstanding balances or disputes.

Read the Article

Transmit Day
June’s transmit day for first of the month billing is May 23rd. Follow this link for the complete 2024 schedule

MACC’s Monthly Recipes

Maintenance Sunday – May 11th
From 10 a.m. to 3 p.m. (Central) on Sunday, May 11th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.

MACC is involved in the industry
Click to see
a list of events we’ll be attending.

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